Our Certifications

Our certifications are critical to ITG as we have been heavily involved in best practices since 2004, taking the lead on the credentials that are important to the IT services industry serving Federal agencies.

ITG Best Practices History started in 2004 by being certified for ISO 9001:2000.

Our best practices program is company-wide and includes performance in all departments, covering quality, IT services, information security, and software development.

Our history in best practices is important to ITG as it demonstrates a long-term investment in improving our performance to serve our customers.

ITG Best Practices certifications are granted for company-wide performance in all departments

Corporate Certifications & Appraisals

Quality Management System

ISO 9001

“The provision, maintenance and repair of IT equipment and printers, and the design and development of IT solutions and enterprise software applications for commercial and Federal customers worldwide“.

ISO 20000-1

“The service management system for providing Call Management Support Services, the management and coordination of IT Field Support Services provided to government and commercial customers, and the provision of internal IT support services to ITG employees at the Falls Church, VA headquarters.”.

IT Service Management

Information Security Management

ISO 27001

“Protection of Company and Customer Information in the Provision of Information Technology Equipment, Software, and Services to Public and Private Sector Organizations“.

CMMI for Services ML3

Appraised for “Service Call Management”.

Services Appraisal

Software Appraisal

CMMI for Development ML3

Appraised for “Software Engineering and Systems Engineering”.

NIST 800-171

Protecting the confidentiality of controlled unclassified information (CUI)

Cybersecurity Compliance

ITG is a partner of the CMMI Institute for CMMI consulting, training and appraisal services and a member of the American Society for Quality (ASQ).

Technical & Quality Certifications (our team)

We invest heavily in our employees, to provide needed skills through technical training and invest in certifications so that all employees are involved in best practices and continual improvement.

Our people and our people’s quality and technical certifications are one of the most valuable assets in our company. With over 300 team certifications we have the knowledge to support any simple or difficult project across U.S.A. and the globe.

Quality Certifications

A number of ITG staff members are trained and certified to perform internal audits, allowing our teams to continually assess our processes and performance:

15+ people qualified to perform ISO 9001 audits
10+ people qualified to perform ISO 20000-1 or IT audits
5+ people qualified to perform ISO 27001 or information security audits
6 people qualified to perform software development audits
Certified Scrum Master, SAFe Agilist, PMP, Six Sigma Green Belt

CISCO Specializations

CCDA, CCIE, CCNA, CCNE, CCNP (+10 more)

COMPTIA

A+, Security+, Network+, Project+, Skillsoft A+, Systems Analyst, UNIX, Server+

Dell Certifications

DCSE, Dell Networking, TechDirect Enterprise Foundations

Microsoft Certifications

MCNPS, MCPOFF, MCPS, MCPSI, MCSA1, MCSAM, MCSE, MCSE1, MCTEM, MCTS, MCITP, MCP, MCSB, MCNA, MCSA (+15 more)

HPE Certifications

ASE, ATP, Laser priniting, MSA, Netserver, Plotters, Sales Certified, StorageWorks, StoreEasy (+30 more)