{"id":3348,"date":"2019-12-31T13:34:00","date_gmt":"2019-12-31T18:34:00","guid":{"rendered":"https:\/\/staging.itgonline.com\/itgonline\/?p=3348"},"modified":"2020-04-10T10:46:34","modified_gmt":"2020-04-10T14:46:34","slug":"itg-corporate-presentation","status":"publish","type":"post","link":"https:\/\/staging.itgonline.com\/itgonline\/downloads\/itg-corporate-presentation\/","title":{"rendered":"ITG Corporate Presentation"},"content":{"rendered":"\n<p>Download Corporate ITG Capabilities Presentation. <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Over 30 years of experience partnering with commercial customers and the Federal government. <\/li><li>Repeat customers\u00a0 through excellent service and support. <\/li><li>Strong infrastructure with headquarters and National Support Center in Falls Church, VA closely located to our engineering, repair, logistics, and warehouse in Merrifield, VA. <\/li><li><\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>We invest in employees through annual educational stipends, in-house training, and monthly vendor training on new technologies. <\/li><li>Focus on reinvesting in organization and restructuring policies to ensure benefits address employee needs. <\/li><li><\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>\u00a0ITG\u2019s quality policy, \u201cthe customer will be satisfied\u201d is our business philosophy . <\/li><li>Process driven approach is implemented through CENTRE, our ERP solution, developed to meet customer, employee, and compliance needs. <\/li><li>Quality, service and security demonstrated by certifications: ISO 9001:2015, ISO 20000-1:2011, ISO 27001:2013 and consistent maintenance of CMMI-SVC and CMMI-DEV at Maturity Level 3. <\/li><li><\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>365 \/ 7 days a week US-based call center reliably answers calls within less than 15 seconds. <\/li><li>Strive to outperform and deliver on promises with a 99.08% achievement of SLAs for repair and 99.73% for response. <\/li><li>Consistent customer satisfaction rating exceeding 97% for over 10 years and quick response to issue resolution and prevention. <\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Download Corporate ITG Capabilities Presentation. Over 30 years of experience partnering with commercial customers and the Federal government. Repeat customers\u00a0 through excellent service and support. Strong infrastructure with headquarters and National Support Center in Falls Church, VA closely located to our engineering, repair, logistics, and warehouse in Merrifield, VA. We invest in employees through annual [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":3426,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[77],"tags":[],"class_list":["post-3348","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-downloads"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ITG Corporate Presentation - ITG<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ITG Corporate Presentation - ITG\" \/>\n<meta property=\"og:description\" content=\"Download Corporate ITG Capabilities Presentation. Over 30 years of experience partnering with commercial customers and the Federal government. Repeat customers\u00a0 through excellent service and support. Strong infrastructure with headquarters and National Support Center in Falls Church, VA closely located to our engineering, repair, logistics, and warehouse in Merrifield, VA. 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