{"id":3241,"date":"2019-07-19T10:20:00","date_gmt":"2019-07-19T14:20:00","guid":{"rendered":"https:\/\/staging.itgonline.com\/itgonline\/?p=3241"},"modified":"2020-03-30T10:25:40","modified_gmt":"2020-03-30T14:25:40","slug":"report-writer-data-analyst","status":"publish","type":"post","link":"https:\/\/staging.itgonline.com\/itgonline\/jobs\/report-writer-data-analyst\/","title":{"rendered":"[Closed] Report Writer\/Data Analyst"},"content":{"rendered":"\n<p class=\"has-text-color has-background has-text-align-center has-theme-red-color has-custom-daylight-background-color\">Position Closed. This job ad no longer accept r\u00e9sum\u00e9s for consideration.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description Report Writer &#8211; Data Analyst<\/h2>\n\n\n\n<p>Provide technical and administrative\ndirection for personnel performing software development tasks, including the\nreview of work products for correctness, adherence to the design concept and to\nuser standards, review of program documentation to assure government\nstandards\/requirements are adhered to, and for progress in accordance with\nschedules. Responsibilities include:<\/p>\n\n\n\n<ul class=\"list wp-block-list\"><li>Provide Enterprise wide\nreports within the IT directorate.<\/li><li>Log all incoming problems and\nrequests and actions taken to resolve them<\/li><li>Diagnose complex technical\nissues and provide in-depth technical analysis of problems<\/li><li>Provide follow-up status to\ncustomer end-users in accordance with specified support policies and procedures<\/li><li>Contribute technical solutions\nto knowledge base<\/li><li>Demonstrate outstanding\ncommunication skills to translate reporting requests in order to meet the\nactual information and deadline needs of customers<\/li><li>Present report data in a way\nthat is most meaningful and readily accessible to customers<\/li><li>Expert-level mastery of\nvarious data reporting tools and databases, e.g. Remedy, SQL, Oracle, Crystal\nReports, Microsoft Access, Microsoft Excel, etc.<\/li><li>Provide support to customers\non standardized and ad hoc reports <\/li><li>Maintain a customer satisfaction rating of satisfactory or higher.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Qualifications<\/h3>\n\n\n\n<p>Five years\u2019 experience with large\norganizations including implementing a program of reporting, tracking and\nanalyzing key metrics, reviewing work products, and reviewing program\ndocumentation to ensure compliance with government standards\/requirements.\nFormal training and\/or industry recognized certifications providing customer service\nin an organization of similar size as the USCB, which is supporting approximately\n9,000 client-computing devices.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Demonstrates ability to: <\/h3>\n\n\n\n<ul class=\"list wp-block-list\"><li>Experience working with customers, gathering and\nunderstanding customer requirements<\/li><li>Experience in fostering and managing customer\nrelationships<\/li><li>Experience in written and\/or verbal\ncommunication (reports) to peers, stakeholders, and management<\/li><li>Specific experience creating custom reports in\nRemedy<\/li><li>Specific experience creating custom reports from\ndata extracted from Remedy using Excel and\/or Crystal Reports<\/li><\/ul>\n\n\n\n<p>Bachelor&#8217;s degree in Computer Science, Information Systems, Engineering, Math, Business or other related scientific or technical discipline.<\/p>\n\n\n\n<p class=\"has-text-color has-background has-text-align-center has-theme-red-color has-custom-daylight-background-color\">Position Closed. This job ad no longer accept r\u00e9sum\u00e9s for consideration.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Position Closed. This job ad no longer accept r\u00e9sum\u00e9s for consideration. Job Description Report Writer &#8211; Data Analyst Provide technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, review of program documentation to assure government standards\/requirements are [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[76],"tags":[],"class_list":["post-3241","post","type-post","status-publish","format-standard","hentry","category-jobs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>[Closed] Report Writer\/Data Analyst - ITG<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[Closed] Report Writer\/Data Analyst - ITG\" \/>\n<meta property=\"og:description\" content=\"Position Closed. 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